Returns are easy, and in most cases, you do not need to contact customer service. Follow these simple guidelines.
Always enclose a copy of your packing list to reference the item(s) you are returning. If you don’t have your packing list, please indicate the order number. Also, please make a notation indicating:
Shipping and handling fees are not refundable unless the return resulted from our error. Please allow up to 14 business days after we receive your return for the refund to process.
Girl Scouts of Northern California
1650 Harbor Bay Parkway
Alameda, CA 94502
BOOKS CANNOT BE RETURNED OR EXCHANGED
ALL CLEARANCE ITEMS ARE FINAL SALE. NO RETURNS OR EXCHANGES, SO CHOOSE WISELY.