As of June 1st, 2011, Girl Scouts USA has discontinued ALL current level books, Try-its, Badges and IP’s, along with other awards and insignia, to make room for the new Girls Guide to Girl Scouting and new awards coming out in September. All of these items can be identified by the ‘DIS-‘ before the item description and are FINAL SALE. We will not be accepting any returns OR exchanges on these items. We appreciate your understanding during this transition.
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Purchases made at the Girl Scouts of Northern California online store, may be returned or exchanged at any of our retail store locations. Follow this link for a complete listing of stores and hours: http://www.girlscoutsnorcal.org/pages/about/retail_stores.html
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Cookie and Fall reward card purchases may be exchanged ONLY. No refunds or store credits can be issued for these purchases.
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Shipping costs are not refundable, unless you are returning an item that was shipped from our error.
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Returns or exchanges may be made within 60 days with a receipt. Any credit due will be made in the manner with which it was received. No returns or exchanges will be accepted after 60 days.
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PLEASE NOTE – BOOKS CANNOT BE RETURNED OR EXCHANGED.
- ALL SALE ITEMS ARE FINAL SALE. SALE ITEMS CANNOT BE RETURNED OR EXCHANGED, SO PLEASE CHOOSE WISELY.
